Church House, Skelton, Penrith, Cumbria CA11 9TE, England Tel UK 01768484300  International 44 1768484300  Email ppgallery@aol.com

Contents

Our aim is to make money through you as a customer being pleased with a purchase. Any item sold by us, is ‘satisfaction guaranteed’- if you are unhappy with a purchase and the item is returned to us in the same state as it was despatched, within 7 days, then we will refund your money without any question.

In general the customer pays the cost of postage, insurance and packaging. Normally this is less than £5. In cases where this is very expensive we will pre-discuss with the customer in order to try and reduce costs without jeopardising the delivery and security. Repairs are normally despatched by the same class as received.

These will be sent in the safest possible way. If you have any preference, we will be happy to adopt that preference. Despatch to the USA is more complicated than within Europe and we have lost packages. We also cannot guarantee that duty will not be payable but we will qualify and describe the items in an accurate way, so that customs officials will be in no doubt as to the contents and their age.

All items must be paid for before despatch. We accept US$ and Sterling £ cheques as well as cash  We are registered with Paypal .Our receiving email is ppgallery@aol.com

Service activity

Valuation, searches, consultancy and renting out period items will normally be prepaid or the invoiced amount will have been formally agreed beforehand by letter.

For average repairs, prepayment is not normally required but for major restoration we will agree some form of progress payment or deposit.

Liability

We accept no liability for personal injury, which may result from the abuse of a repaired item.

While we do everything possible to ensure success with a restoration sometimes the risk is greater than we are prepared to take. In such cases  we consider a restoration to be ‘at the owners risk’ and we will of course inform him and leave the decision up to him as to whether we  commence with any work.